ASL Continuity management

7 KPIs

% of services not covered in Continuity Plan
Accuracy of expenditure as defined in Continuity Plan
[actuals - forecast] percentage of [forecast]
Average time between updates of Continuity Plan
Average time spent on Continuity Plans
Cost of producing Continuity Plans
Frequency of review of IT continuity plan
(Total reviews) divided by (365)
IT Service Continuity Plan testing failures
SUM (IT Service Continuity Plan testing failures)