200 results

# Certified Suppliers
Sustainability, Health & Safety
Maximize
# Developer Access to Production
SOX
Minimize
# of 360° feedbacks performed
Development & counseling
[None]
# of as-is request
IT Architecture
[None]
# of baptism per TWA
Church
[None]
# of Change Requests Reviewed
SOX
Maximize
# of emails received per week/per team
Call Center (Inbound)
[None]
# of FTE per size of storage under management
Managed technology services
[None]
# of FTE per size of storage under management
Storage
[None]
# of IT policy violations
Cobit Monitor & Evaluate
Minimize
# of MPP adjustments
Recruitment
[None]
# of non-compliant Change Request issues resolved
SOX
[None]
# of non-compliant Change Requests
SOX
Minimize
# of prescriptions
Biotechnology & Life Sciences
[None]
# of Significant change requests uses the EA Repository
IT Architecture
[None]
# of small/life group per TWA
Church
[None]
# of Terminated Employee user accounts reviewed for compliance
SOX
[None]
# planned hours per task
PMBOK Scope
Range
# planned hours per task
PRINCE2 Planning
Range
# planned hours per task
Project management
Range
# Proposals accepted with deviation
Insurance
[None]
% employee training costs
Training
[None]
% accuracy of periodic financial reports
Accounting ratios
Maximize
% Actual vs. Estimated Savings
Outsourcing
Maximize
% Actual vs. Estimated Savings
Procurement
Maximize
% admin task problems resolved by the admin staff
Executive Secretary & Admin
[None]
% admin tasks performed on-time
Executive Secretary & Admin
Maximize
% Airtime Capacity Utilization
Telecommunications
Maximize
% Bills Inaccurate
BMF Payment
Minimize
% Change in New Product Revenue To Total Revenue
Innovation
[None]
% Changes First Time Right
IT Change & Release
Maximize
% Changes First Time Right
MOF Change Management
Maximize
% Changes partially successful
Alignability Change Management
[None]
% Changes successful
Alignability Change Management
Maximize
% CIs with no or invalid maintenance contract
Alignability Configuration Management
[None]
% CIs with no relations
Alignability Configuration Management
[None]
% CIs with no vendor
Alignability Configuration Management
[None]
% closed problems with status ‘dead end’
Alignability Problem Management
Minimize
% Cost of collections
BMF Billing
[None]
% coverage of review of existing documents to check its appropriateness
Quality assurance
Maximize
% coverage of total audit universe
Audit
Maximize
% coverage of validation plan for systems
Quality assurance
Maximize
% customer complaints due to quality of services/products
Customer service
[None]
% dedicated resources for radical innovation
Innovation
[None]
% defects reopened
Software development
Minimize
% delegated admin tasks that did not require rework
Executive Secretary & Admin
Maximize
% Deviation average between predicted demand and actual demand
ITIL Demand management
Minimize
% difference between asking and selling price of properties
Real estate brokerage
[None]
% difference between asking and selling price of properties for sale
Real estate brokerage
[None]
% difference between asking and selling price of properties purchased
Real estate brokerage
[None]
% difference between sales travel spent and budget
Sales
[None]
% effectiveness in payables management
Accounts payable
Maximize
% effectiveness of the team relative to the points on offer
Sports
Maximize
% Emergency changes
Alignability Change Management
Minimize
% employees to have a loyality to company
Workforce
Maximize
% ethnic minority students
Education
[None]
% food cost per finished product
Food & Beverage
[None]
% hiring manager satisfaction rate
Recruitment
Maximize
% household waste sent for composting
Environment
Maximize
% household waste sent for composting
Waste disposal
Maximize
% household waste sent for recycling
Environment
Maximize
% household waste sent for recycling
Waste disposal
Maximize
% implemented OFI's raised in audits
Audit
Maximize
% implemented OFI's raised in audits
Improvement
Maximize
% incidents solved within SLA time
IT Incident & Problem
Maximize
% incidents solved within SLA time
IT Service Levels
Maximize
% incidents solved within SLA time
ITIL Incident management
Maximize
% Incidents Submitted via Automated Monitoring
IT Incident & Problem
[None]
% Incoming International Roaming Minutes
Telecommunications
[None]
% IT Budget of Total Revenues
IT/business ratios
[None]
% IT Capital Spending of Total Investment
IT/business ratios
[None]
% IT staff competent for their roles
Cobit Manage IT Human Resources
Maximize
% Litigation Cases 'Won'
Legal
Maximize
% lost manufacturing capacity
Manufacturing
Minimize
% Maintenance time used for repair
BMF Assurance
[None]
% man hours available
Workforce
Maximize
% new hires achieving 12 months service
Recruitment
Maximize
% new hires achieving 6 months service
Recruitment
Maximize
% new hires achieving satisfactory appraisal at first assessment
Development & counseling
Maximize
% new hires achieving satisfactory appraisal at first assessment
Recruitment
Maximize
% non-admin staff time spent assisting admin staff with administrative tasks
Executive Secretary & Admin
[None]
% non-admin staff time spent performing administrative tasks
Executive Secretary & Admin
[None]
% of 'wanted' new hire retention
Recruitment
Maximize
% of "dead" servers
Systems
Minimize
% of "killed" projects
Project Portfolio
Minimize
% of "killed" projects
ValIT Portfolio Management
Minimize
% of (assigned) disk space quota used
Storage
[None]
% of (assigned) disk space quota used
Systems
[None]
% of (assigned) disk space quota used
Web Hosting
[None]
% of (critical) infrastructure components with automated availability monitoring
ASL Availability management
Maximize
% of (critical) infrastructure components with automated availability monitoring
Cobit Ensure Continuous Service
Maximize
% of (critical) infrastructure components with automated availability monitoring
IT Availability
Maximize
% of (critical) infrastructure components with automated availability monitoring
ITIL Availability management
Maximize
% of (critical) infrastructure components with automated availability monitoring
MOF Availability Management
Maximize
% of (in)decisions leading to IT-related loss revisited for lessons learned
Risk IT Make risk-aware decisions
Maximize
% of (major) suppliers subject to monitoring
Cobit Manage Third-party Services
Maximize
% of (major) suppliers subject to monitoring
Outsourcing
Maximize
% of (preferred) suppliers not used in last 12 months
Procurement
[None]
% of (scheduled) accounts with insurance verification completed on-time
Healthcare & Social Assistance
Maximize
% of (scheduled) patients with a self-pay liability
Healthcare & Social Assistance
[None]
% of abandoned vehicles investigated within 24hrs of notification
Police
Maximize
% of abandoned vehicles removed within 24 hours
Local government
[None]
% of absent students per class
Education
Minimize
% of absenteeism at shooting practices
Police
Minimize
% of academic staff with a doctorate
Education
[None]
% of accepted IT risks with complete set of documentation
Risk IT Make risk-aware decisions
Maximize
% of accounts receivables overdue to total accounts receivables
Accounts receivable
Minimize
% of accuracy in physical stock against system stock
Warehouse
Maximize
% of achieved teaching hours
Education
Maximize
% of action points derived from self audit, implemented within time planned
Quality assurance
Maximize
% of active sport club members
Sports
Maximize
% of active suppliers that are e-procurement enabled
Procurement
Maximize
% of active suppliers that are e-procurement enabled
VRM Procurement
Maximize
% of actual versus licensed water abstraction
Environment
Maximize
% of actual versus licensed water abstraction
VRM Environment
Maximize
% of actual vs target new employee compensation
Recruitment
Minimize
% of adjunct teaching
Education
[None]
% of administration costs of no-shows
Healthcare & Social Assistance
[None]
% of Administrative costs to Total Expenses
Fundraising
[None]
% of advertising spend of total spend of main competitors
Advertising
Range
% of agent bookings
Hotel
[None]
% of agreed delivery times reached
Postal & Courier services
Maximize
% of agreed delivery times reached
Transportation
Maximize
% of air carrier delays
Airline
Minimize
% of air carrier delays
Airport
Minimize
% of air emission compliance
Compliance
Maximize
% of air emission compliance
Environment
Maximize
% of air quality compliance
Compliance
Maximize
% of air quality compliance
Environment
Maximize
% of amounts posted to accounts payable that represent goods/services received
Accounts payable
Maximize
% of animals slaughtered
Animal production
[None]
% of annual appraisals still open
Development & counseling
Minimize
% of annual recurrent events
Convention center
[None]
% of appeal coverage
Humanitarian logistics
[None]
% of application development work outsourced
ASL Management
[None]
% of application development work outsourced
Software development
[None]
% of applications not compliant with information architecture
Cobit Define Information Architecture
Minimize
% of applications not complying to technology standards
Cobit Determine Technology Direction
Minimize
% of applications that are not capable of meeting password policy
Cobit Ensure Systems Security
Minimize
% of applications with adequate user documentation and training
Cobit Enable Operation & Use
Maximize
% of art objects deemed worthy of display
Museum
Maximize
% of artworks on loan from other institutions
Museum
[None]
% of artworks on loan to other institutions
Museum
[None]
% of assigned FTE actually working on project
PMBOK Human Resources
Maximize
% of assigned FTE actually working on project
PMBOK Scope
Maximize
% of assigned FTE actually working on project
PRINCE2 Planning
Maximize
% of assigned FTE actually working on project
Project management
Maximize
% of attendance at OHS committee meetings
Health & Safety
Maximize
% of attendees at training sessions
Training
Maximize
% of attendees of non-matchday events
Sports
[None]
% of audited CIs
IT Configuration & Asset
Maximize
% of audited CIs
ITIL Configuration management
Maximize
% of audited CIs
MOF Configuration Management
Maximize
% of automated sales orders that require no manual intervention
Sales
Maximize
% of availability at the reception area
Executive Secretary & Admin
[None]
% of availability SLAs met
ASL Availability management
Maximize
% of availability SLAs met
Cobit Ensure Continuous Service
Maximize
% of availability SLAs met
IT Availability
Maximize
% of availability SLAs met
IT Service Levels
Maximize
% of availability SLAs met
ITIL Availability management
Maximize
% of availability SLAs met
MOF Availability Management
Maximize
% of available critical and telemetry hospital beds
Hospital
[None]
% of available hospital beds
Hospital
Range
% of awarded tenders
Tendering
[None]
% of away fans in the crowd
Sports
[None]
% of backed-out changes
ASL Change management
Minimize
% of backed-out changes
Cobit Manage Changes
Minimize
% of backed-out changes
IT Change & Release
Minimize
% of backed-out changes
ITIL Change management
Minimize
% of backed-out changes
MOF Change Management
Minimize
% of backlogged/neglected change requests
ASL Change management
Minimize
% of backlogged/neglected change requests
Cobit Manage Changes
Minimize
% of backlogged/neglected change requests
IT Change & Release
Minimize
% of backlogged/neglected change requests
ITIL Change management
Minimize
% of backlogged/neglected change requests
MOF Change Management
Minimize
% of backorders
Supply chain
Minimize
% of backup operations that are successful
Backup
Maximize
% of backup operations that are successful
Information security
Maximize
% of bad debts against invoiced revenue
Accounts receivable
Minimize
% of bank branches located in low to moderate income neighborhoods
Banking
[None]
% of batches reprocessed / rejected
Quality assurance
Minimize
% of benchmarking activities that result in implementation of enhancements
Benchmarking
Maximize
% of bill originating from previous cycle
BMF Payment
[None]
% of Bills Adjusted
BMF Payment
Minimize
% of blocked calls
Call Center (Inbound)
Minimize
% of book titles with profit
Books
Maximize
% of bounced emails
Email marketing
Minimize
% of budget cuts achieved
Budgets
Maximize
% of budget deviation relative to total budget
Cobit Identify & Allocate Costs
Minimize
% of budget deviation relative to total budget
Cobit Manage IT Investment
Minimize
% of budget deviation relative to total budget
Finance & Accounting
Minimize
% of budget deviation relative to total budget
ITIL Financial management
Minimize
% of building rehabilitated
Property
[None]
% of building space accessible for the disabled
Property
Maximize
% of buildings in poor condition
Real estate
[None]
% of bulk wine sales
Winery
Range
% of business decisions that should have considered IT risk but did not
Risk IT Make risk-aware decisions
Maximize
% of business owners satisfied with application training and support materials
Cobit Enable Operation & Use
Maximize
% of Business Processes with Continuity Agreements
IT Continuity
Maximize
% of Business Processes with Continuity Agreements
ITIL Continuity management
Maximize