Metrics & KPIs% non-admin staff time spent performing administrative tasks
Definition
One of the main reasons we have people in administrative roles is to make a team or unit operate more efficiently. Who wants to pay an Engineer or IT Professional a handsome salary for filing or typing or booking travel? So if you have an administrative function that’s working well, it’s freeing up the time of the professional or technical or non-administrative staff to focus on their specialist work.
Tags
task, staff, employee