Metrics & KPIs% admin tasks performed on-time
Definition
Administrative work normally forms part of a larger body of work, like a project or event or service delivery task. So very often there are imposed deadlines on getting the admin work completed, for it to useful. You need to be sure you've agreed the definition of "on time" before measuring this one. You can do this by setting a standard for routine tasks (like travel bookings completed within 2 days) or a target deadline for ad hoc tasks (like complete the software price research by Friday t
Tags
task, research, target, deadline, software, price