Banking

% of bank branches located in low to moderate income neighborhoods

% of investments evaluated for climate change risk

% of lending screened on social, ethical and environmental grounds

% of lending to micro, small and medium size businesses

% of operating revenue from banking fees

% of subprime mortgages

% of total value of subprime mortgages

Advances to deposit ratio (ADR)

Average sum deposited in new deposit accounts

Average value of past due loans

Capital adequacy ratio (CAR)

Community Reinvestment Act (CRA) Rating

Core capital ratio

Gross loans (average balance)

Gross margin on managed assets

Loans as % of deposits within low/moderate income communities

Net interest margin

Net interest spread

Net loan charge-offs

Net new money

New to bank customer (NTB)

Number of ATM robberies per 1,000 ATMs

Number of changes in loan classifications

Number of complaints about unfair fees and lending practices per 1000 customer accounts

Number of customer privacy and security per 1000 customer accounts

Number of early pay-off loans

Number of large changes in large-balance deposit accounts

Number of past due loans

Ratio of active depositor to dormant depositor

Tier 1 capital

Total of uninvested funds

Total quantity of new deposit accounts

Total sum deposited in new deposit accounts

Total value of past due loans

Uninvested funds

Value of lending associated with environmentally or socially beneficial focus