Metrics & KPIs
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Cobit Acquire & Maintain Software
4 KPIs
% of development effort for existing applications
( [FTE existing applications] / [FTE all applications] ) x 100
% of projects on time and on budget
[number of active projects on-time and on-budget] percentage of [total number of active projects]
Number of application production problems causing downtime
Number of software defects in production