Cobit Manage IT Human Resources

% IT staff competent for their roles

% of job vacancies

% of sick days (illness rate)

Actual ratio vs. planned ratio of IT contractors to IT personnel

Average number of components under management per FTE

Average number of sick days per employee

Average number of training hours per employee

Average tenure per employee

Average training costs per employee

Job satisfaction (index)

Overtime rate

Ratio of IT contractors to IT personnel

Staff / Personnel turnover