Metrics & KPIsDevelopment & counseling
43 KPIs
# of 360° feedbacks performed
% new hires achieving satisfactory appraisal at first assessment
% of annual appraisals still open
% of completed employee probation reports
% of employees participating in career coaching program
% of employees receiving regular performance reviews
% of employees that almost utilized their vacation balances
% of employees that have been assessed
% of employees that started sponsored MBA program completing MBA program
% of employees that would leave if they got an offer from another company
% of employees with mental health problems
% of employees with their performance decreased compared to last review
% of employees with their performance increased compared to last review
% of high performing employees
% of low performing employees
% of new hire retention
% of outstanding employee probation reports
% of performance appraisals completed on time with complete agreement
% of roles with documented position descriptions
% of staff with appropriate qualifications
% of training courses requested but not offered
% of women in management
% of women returning to work after maternity leave
Absence rate
Average employee satisfaction as % of norm
Average lead time to promotion
Average tenure per employee
Average time employees are in same job/function
Average time to promotion
Average training days per employee
Average vacation hours utilized
Development plan completion %
Expatriate rate
Human Capital Asset
Number of formal staff grievances raised
Number of harassment, intimidation, retalaition and discrimination alligations
Overtime headcount factor
Overtime rate
Ratio of In-house / External Talents for filling up Management positions
Ratio of work days to utilized vacation days
Rookie Ratio
Spent training %
Total OT Hours