Documents
14 KPIs
% of documents digitally archived
% of documents in non-enterprise repositories
% of documents not accessed regulary
% of documents not stored in document management system
% of duplications/document variations
% of enterprise documents accessible to search engine
% searches resulting in a document being opened
Average frequency of updates of documents
Document change turn around time
Document storage costs
Number of documents that have not been removed after end-of-life
Number of total documents changed as % of total documents
Ratio of paper to electronic documents
Time to respond to legal discovery of records
Metrics & KPIs