Facilities Services

13 KPIs

% of non standard environments

Accuracy of cleaning services

Average catering cost per booking

[total catering cost for bookings] divided by [number of bookings]

Average cost per move

[total moving cost] divided by [number of moves]

Average employee lost productivity per move (down time)

Average head count per move

[total number of head count involved in moves] divided by [total number of moves]

Average time per move (from request to completion)

Backlog work by craft equivalents

Cleaning costs per square foot

Facility maintenance response time

Maintenance cost per square foot

Square feet cleaned per FTE

(Total cleaned square feet) divided by (Total FTE)

Total number of moves