Metrics & KPIsGeneral practitioner
8 KPIs
% of patient consultations by internet/email
% of patient consultations by telephone
% of revenue from patient consultations by internet/email
% of revenue from patient consultations by telephone
% of time spent on patient consultations by internet/email
% of time spent on patient consultations by telephone
Average cost per hour of opening of practice
Average number of consultations per hour by GP