KPI For Dummies

Absenteeism Rate

Budget Variance

Capacity Utilization Rate

Cash Conversion Cycle

Click-Through Rate (CTR)

Cost Per Click (CPC)

Cost Per Lead (CPL)

Cost Performance Index (CPI)

Current Ratio

Customer Acquisition Cost (CAC)

Customer Churn Rate

Customer Lifetime Value (CLV)

Days Sales Outstanding (DSO)

Debt to Equity Ratio

Defect Rate

EBITDA

Employee Turnover Rate

First Pass Yield

Gross Profit Margin

Inventory Turnover

Lead Conversion Rate

Marketing Qualified Leads (MQL)

Mean Time Between Failures (MTBF)

Mean Time to Repair (MTTR)

Net Profit Margin

Net Promoter Score (NPS)

On-Time Delivery Rate

Operating Profit Margin

Order Fulfillment Cycle Time

Overall Equipment Effectiveness (OEE)

Project Cost Variance (CV)

Project Schedule Variance (SV)

Return on Assets (ROA)

Return on Equity (ROE)

Return on Investment (ROI)

Revenue Growth Rate

Revenue Per Employee

Sales Qualified Leads (SQL)

Schedule Performance Index (SPI)

Training Hours Per Employee

Website Conversion Rate