Order fulfillment

% of escalated orders

% of incorrectly assigned orders

% of neglected orders

% of orders closed with all data fields completed

% of orders remaining in 'Plan' status

% of orders remaining in 'Request' status

% of Orders Requiring Rework

% of orders with 'Delay' status

% of orders with 'Delay' status due to unavailability of equipment

% of orders with 'Delay' status due to unavailability of manpower

% of orders with 'Delay' status due to unavailability of resources

% of orders with 'Delay' status due to unavailability of services

% of orders with all data fields completed

% of orders with all planning data completed

% of orders with schedule date earlier or equal to late finish date

% of overdue orders

% of re-opened orders

% Orders Delivered by Committed Date

Average closure duration of orders

Average days late per late order

Average handling cost per order

Average handling time of orders

Average number of days open of orders

Average number of orders per handler

Average overdue time of orders

Backlog of orders

Closure duration rate of orders

Cost of Fulfillment Process

Fulfillment Process Costs as % OpEx

Mean Duration to Fulfill Service Order

Mean time order to activation

Mean Time to Handle Defects or Rework from Order to Activation

Order Authorization to Order Receipt Cycle

Order Cycle, Customer Receipt to Install

Order Cycle, Entry to Payment

Order Cycle, Order Entry to Build Start

Order Cycle, Order Entry to Shipment

Order Cycle, Order Receipt to Entry

Order Cycle, Order Shipment to Receipt

Order Fill Rate, Customer

Order Fill Rate, Supplier

Order Fulfillment Costs

Order Fulfillment Lead Time

Order Management Costs

Order Management Costs, Order Specific

Order Management Costs, Return Specific

Order to activation time by major process

Orders, Correct Documentation

Orders, Damage Shipments

Orders, Delivery Errors