Outsourcing

% Actual vs. Estimated Savings

% of (major) suppliers subject to monitoring

% of invoices disputed

% of key stakeholders satisfied with suppliers

% of suppliers screened on human rights

% of time sheets in need of correction/validation

% of user complaints due to contracted services

% of vendor services delivered without agreed service targets

Number of formal disputes with suppliers

Number of PO Line Items with Detailed Production Plan

Ratio of price paid to price quoted

Revenue $ generated per Project Manager

Vendor/client quality calibration variance