Procurement

91 KPIs

% Actual vs. Estimated Savings

% of (preferred) suppliers not used in last 12 months

% of active suppliers that are e-procurement enabled

% of contracts using own Terms & Conditions

% of direct materials sourced internationally

% of direct materials sourced nationally

% of emergency purchases

% of escalated purchase order requests

% of incorrectly assigned purchase order requests

% of invoices disputed

[Invoices disputed] percentage of [total invoices]

% of key stakeholders satisfied with suppliers

% of neglected purchase order requests

% of orders based on framework/standard contract

[number of orders based on framework/standard contract] percentage of [number of orders]

% of overdue purchase order requests

% of payable invoices without purchase order

[Payable invoices without purchase order] percentage of [total payable invoices]

% of procurement requests satisfied by preferred suppliers

% of procurement spend on recycled materials

% of procurements in compliance with standing procurement policies and procedures

% of purchase order requests handled first time correctly

% of purchase order requests handled within agreed upon time-frame

% of re-opened purchase order requests

% of receipts of formal bids & proposals via the Internet

% of RFPs that needed to be improved based on supplier responses

% of spend via e-procurement (e-procurement ratio)

% of supplier agreements and licenses up to date

% of suppliers that affirmed business code of conduct

% of suppliers that are responsible for 80% of spend

% of total procurement spend offshore

% of total procurement spend onshore

% of total spend managed/controlled by procurement

% of total spend via e-auctions

% of total spend with diversity suppliers

% of value of orders based on standard/framework contract

(value of orders based on framework/standard contract) percentage of (value of all orders)

% spend on one off contracts (purchase orders)

% spend on procurement card

Active suppliers per purchasing employee

Average cycle time for purchase order for direct goods

Average cycle time for purchase order for indirect goods

Average handling cost per purchase order requests

Average handling time of purchase order requests

Average number of days open of purchase order requests

Average number of modifications to orders

Average number of purchase order requests per handler

Average number of requests for information to suppliers for orders

Average number of responses received to RFPs

Average overdue time of purchase order requests

Average purchase order processing cost

[total purchase order processing costs] divided by [number of purchase orders]

Average size of discounts of items

Average time to procure

(Total procurements) divided by (Total time taken for procurements)

Average value of orders

average(value of orders)

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