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Supply chain

67 KPIs

% of backorders
[number of unfulfilled orders] percentage of [total number of orders]
% of EDI transactions
Orders received via EDI / Total number of received orders * 100
% of items equipped with Radio frequency identification (RFID)
[number of items equipped with RFID] divided by [total number of items] x 100
% of items tracked with Radio frequency identification (RFID)
[number of items tracked by RFID] divided by [total number of item] times 100
% of orders delivered with damaged products/items
% of orders that were captured with incorrect attributes
% of orders that were delivered with requested documentation
% of safety stock used
% of slow moving products
% of time spent picking back orders
% of uninterrupted orders
% of unsell-able stock due to out-of-fashion
Average age of order backlog
Average consignment size
Average production costs of items
Average Unit Cost
Average Unit Cost = (Total Unit Cost)/(Total Quantity of Units)
Capex vs Plan
Financial
Actual Capex / Planned Capex
Capital Expenditure (Capex)
Financial
SUM capital outlays
Cash to cash cycle time
Contribution Margin
Financial
Revenue - Variable Costs
Cost Center Variance
Financial
Actual Cost - Planned Cost
Cost of Materials Consumed
Operations
SUM(qty consumed x unit cost)
Customer order cycle time
Customer order promised cycle time
Delivery Schedule Adherence (DSA)
(on-time deliveries) as percentage of (total number of deliveries)
Fill rate
Forecast Accuracy
Frequency of canceled orders
Frequency of emergency orders
Inbound Rate
Operations
SUM receipts / period
Indirect Cost Rate
Financial
Indirect Costs / Direct Costs
Inventory Accuracy
(|book inventory - counted inventory|)/book inventory
Inventory Carrying Costs
Inventory Carrying Rate
Inventory Days of Supply
Inventory replenishment cycle time
Inventory Turnover Ratio
Operations
COGS / Average Inventory
Location Activity Index
Operations
Movements per location / total movements
Manufacturing cycle time
Manufacturing Schedule Adherence
(|Scheduled Production - Actual Production|)/Scheduled Production
Material Master Completeness
Operations
Records with valid hierarchy / Total records x 100
Material value add
Movement Posting Accuracy
Operations
Error documents / Total documents x 100
Movement Volume
Operations
Count of movements per period
Moving Average Cost
Operations
Total Inventory Value / Total Quantity
Number of active suppliers per supply employee
(number of active suppliers) divided by (number of supply chain employees)
Number of inaccurate business forecast inputs provided
On time ship rate
Outbound Rate
Operations
SUM issues / period
Percent Variability in Lead Time