Wellness & Beauty

39 KPIs

% of international guests

% of local guests

% of national guests

Average cleaning costs per treatment room

Average corrective maintenance costs per treatment room

Average corrective maintenance time per treatment room

[total corrective maintenance time] divided by [number of treatments rooms]

Average direct costs per treatment

Average direct costs per treatment room

Average employee costs per treatment

Average employee costs per treatment room

Average fixed costs per treatment

Average fixed costs per treatment room

Average maintenance costs per treatment room

Average maintenance time per treatment room

Average non-employee costs per treatment

Average non-employee costs per treatment room

Average number of treatments per guest visit

Average number of treatments per treatment room

Average preventive maintenance costs per treatment room

Average preventive maintenance time per treatment room

[total preventive maintenance time] divided by [number of treatment rooms]

Average time per treatment

Average total costs per treatment

Average total costs per treatment room

Average variable costs per treatment

Average variable costs per treatment

Average variable costs per treatment room

Average variable costs per treatment room

Profit per treatment

[profit] divided by [number of treatments]

Profit per treatment room

[profit] divided by [number of treatment rooms]

Ratio corrective versus preventive maintenance costs per treatment room

Ratio corrective versus preventive maintenance time per treatment room

Ratio direct versus indirect costs per treatment

Ratio direct versus indirect costs per treatment room

Ratio employee costs versus non-employee costs per treatment

Ratio employee costs versus non-employee costs per treatment room

Ratio fixed versus variable costs per treatment

Ratio fixed versus variable costs per treatment room

Ratio national to international guests

Treatment room utilization