Metrics & KPIs% of outage due to incidents (unplanned unavailability)
Definition
Percentage of outage (unavailability) due to incidents in the IT environment, relative to the service hours.
Tags
outage, unavailability, availability, incident, unplanned, planning
Percentage of outage (unavailability) due to incidents in the IT environment, relative to the service hours.
outage, unavailability, availability, incident, unplanned, planning