Home / IT Incident & Problem / % of overdue problems

% of overdue problems

IT Incident & ProblemMinimizePercentage

Definition

Number of overdue problems (not closed and not solved within the established time frame) relative to the number of open problems (not closed but still within the established time frame).

Formula

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Tags

problem, overdue, time, duration, open

Metadata

Category: IT Incident & Problem · Added: May 17, 2026

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