Home / IT Service Desk & Support / % of service requests with 'Delay' status due to unavailability of manpower

% of service requests with 'Delay' status due to unavailability of manpower

IT Service Desk & SupportMinimizePercentage

Definition

Percentage of service requests with 'Delay' status due to unavailability of manpower.

Formula

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Tags

delay, manpower, Service Request, staff, unavailability

Metadata

Category: IT Service Desk & Support · Added: May 17, 2026

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