% on-time service level changes

ITIL Service level managementMaximizePercentage

Definition

This KPI measures the timely completion of 3rd-party service delivery changes as requested by the organization.

Formula

Register or log in to view the calculation formula. Sign up or log in.

Tags

change, request, completion

Metadata

Category: ITIL Service level management · Added: May 17, 2026

No ratings yet

Comments (0)

Log in to rate and comment.

Be the first to comment on this KPI.