Availability (excluding planned downtime)
Definition
Percentage of actual uptime (in hours) of equipment relative to the total numbers of planned uptime (in hours). Planned uptime = service hours - planned downtime Planned downtime is downtime as scheduled for maintenance. Also known as: Service Outage Duration
Formula
[Actual uptime] percentage of [Planned uptime]
Tags
availability, downtime, device, equipment, maintenance, schedule, planning, duration
Metrics & KPIs