Average incident response time

IT Incident & ProblemMinimizeTime

Definition

The average amount of time (e.g. in minutes) between the detection of an incident and the first action taken to repair the incident.

Formula

Register or log in to view the calculation formula. Sign up or log in.

Tags

incident, time, duration, repair, maintenance

Metadata

Category: IT Incident & Problem · Added: May 17, 2026

No ratings yet

Comments (0)

Log in to rate and comment.

Be the first to comment on this KPI.