Metrics & KPIsAverage problem closure duration
Definition
Average amount of time (e.g. in days) between the registration of problems and their closure.
Tags
problem, time, duration
Metadata
Category: IT Incident & Problem · Added: May 17, 2026
Average amount of time (e.g. in days) between the registration of problems and their closure.
problem, time, duration
Category: IT Incident & Problem · Added: May 17, 2026