% of CIs mapped onto IT services in the CMDB

Definition

Percentage of Configuration Items mapped onto IT services in the Configuration Management Database (CMDB) relative to all Configuration Items that can be related to IT services.

Formula

Use Case / Interpretation

Mapping of CIs to IT services defines the interrelationships of Configuration Items with IT services as delivered to the business.

Tags

CMDB, Configuration Management Database, service, CI, Configuration Item, configuration item, management

Metadata

Category: MOF Configuration Management · Added: May 17, 2026