Home / ITIL Availability management / Critical-time failures

Critical-time failures

ITIL Availability managementMinimizeNumber

Definition

Number of failures of IT services during so-called critical times. Critical time is the time that a service /must/ be available, for example for financial systems during closing of the books (at the end of month, or end of quarter).

Formula

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Tags

failure

Metadata

Category: ITIL Availability management · Added: May 17, 2026

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