Home / ITIL Availability management / Critical-time outage

Critical-time outage

ITIL Availability managementMinimizePercentage

Definition

Total outage from critical time failures in IT services. Critical time is the time that a service /must/ be available, for example for financial systems during closing of the books (at the end of month, or end of quarter).

Formula

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Tags

failure

Metadata

Category: ITIL Availability management · Added: May 17, 2026

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