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CSAT Score based on incident resolution

Outsourcing & OffshoringMaximizeScore

Definition

A measure of the Customer Satisfaction based upon the incidents resolved . May be based upon - > Promptness, Accuracy, Methodical Approach, Process Compliance etc

Formula

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Tags

incident, resolution, csat, customer, satisfaction

Metadata

Category: Outsourcing & Offshoring · Added: May 17, 2026

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