Metrics & KPIsCustomer Service Performance
Definition
The intent of this measure is to track and improve the percent of customer orders which are delivered 100% complete with all correct paperwork, billed correctly and fit for use.
Tags
paper, accuracy, order
The intent of this measure is to track and improve the percent of customer orders which are delivered 100% complete with all correct paperwork, billed correctly and fit for use.
paper, accuracy, order