Metrics & KPIsFood, Dessert, Beverage Sales per head
Definition
These are divided into key areas of choice - main course and starters, desserts, non-alcohol beverages, alcohol and perhaps also side orders (eg breads and salads) and other product sales. It's the perfect indicator of two things - how much your menu appeals to your customers (do you have all the choices they want, eg the right dessert selection?), and how well your staff are selling. This KPI can be a good basis for a bonus system.
Tags
customer, Employee, staff, Sales