FTEs per Program Manager
Definition
The KPI "Projects per PM" has the shortcoming that it does not account for project complexity. Since more complex projects typically have more people assigned to it, a more meaningful measure for any PM would be the number of FTEs on all his/her projects. At a PMO level, the KPI would be the total number of FTEs on all projects divided the total number of PMs.
Formula
[number of FTEs in projects] divided by [number of Program Managers]
Use Case / Interpretation
Expect to see a drop in project quality when this number gets too high.
Metrics & KPIs