Maximum call length

Call Center (Inbound)[None]Time

Definition

Duration of the longest talk time between an agent and a customer.

Formula

Register or log in to view the calculation formula. Sign up or log in.

Tags

customer, talk time, duration

Metadata

Category: Call Center (Inbound) · Added: May 17, 2026

No ratings yet

Comments (0)

Log in to rate and comment.

Be the first to comment on this KPI.