Mean time (days) Request for Change approval

IT Change & Release[None]Time

Definition

Is the time that the organization needs between the capture of the demand from the business side(management, key users,...) till the decision in the IT part to do it. It's applicable usually to small enhancements in the applications, but is also applicable to infrastructures,...

Formula

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Tags

user, decision, demand, request

Metadata

Category: IT Change & Release · Added: May 17, 2026

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