Metrics & KPIsOptimize Load Fulfilment (OLF) %
Definition
Optimize Load Fulfilment (OLF) % to the carrier. Firstly, You have to review performance of the product itself, then (if it is needed) decide to re-engineer (if possible). Secondly, hand in hand with sales to increase the load (negotiate with the customer) or combined (console) the load if it is little baby cargo.
Formula
(actual load : standard pay load of carrier in cubic or weight) X 100%
Tags
review, sales, customer