Problem backlog

ASL Quality managementMinimizePercentage

Definition

Number of open problems older than 28 days (or any other given time frame) relative to all open problems.

Formula

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Use Case / Interpretation

It reflects the ability to resolve problems by Problem management in a timely fashion.

Tags

problem, backlog, old

Metadata

Category: ASL Quality management · Added: May 17, 2026

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