Metrics & KPIsUnprofitable Customers
Definition
Percentage of customers that consume more resources than is returned from net income specific to that customer.
Tags
customer, profit, income
Metadata
Category: VRM Brand · Added: May 17, 2026
Percentage of customers that consume more resources than is returned from net income specific to that customer.
customer, profit, income
Category: VRM Brand · Added: May 17, 2026