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Value equation

USM7 Service Value ManagementMaximize[None]

Definition

The value of any product or service from a customer perspective is based upon a comparison of the desired results achieved, against the cost of acquiring and using the service or in shot hand: V=R/C Where C = A+O+U (Cost of acquisition + cost of ownership + cost of usage)

Formula

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Tags

cost

Metadata

Category: USM7 Service Value Management · Added: May 17, 2026

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