Metrics & KPIsHealthcare & Social Assistance
40 KPIs
% of (scheduled) accounts with insurance verification completed on-time
% of (scheduled) patients with a self-pay liability
% of administration costs of no-shows
% of invalid diagnosis codes
% of invalid patient demographic information
% of invalid patient insurance information
% of involuntary patient admissions
% of new prescriptions outside regular appointments
% of no-shows at appointments
% of no-shows at follow-up appointments
% of no-shows at intake appointments
% of operating expenses paid from endowment proceeds
% of patient-oriented time
% of patients re-admitted after discharge
% of prescriptions not collected by patients
% of repeat prescriptions outside regular appointments
Accuracy of discharge predictions
Average age of Discharged Not Final Billed (DNFB) accounts
Average case load per physician FTE
Average cycle time of discharge of patients
Average cycle time of medical assessment of patients
Average number of prescriptions per patient
Average patient consult time
Average time from discharge to final bill
Average time per patient
Average waiting time for new patient to be admitted
Costs of no-show appointments (excluded missed revenue)
Dictation turnaround
Follow-up visits per FTE physician
FTE registered nurses per physician
Medicare patients as % of all cases
New patients per full-time-equivalent (FTE) physician
Number of new Patients
Number of patients with medical errors per 1,000 patients
Ratio of FTE NPPs to FTE physicians
Revenue missed due to no-show appointments
Suicide rate among mental health patients
Total number of prescriptions
Total support staff cost per physician
Urinary tract Infection % (ICU)