Healthcare & Social Assistance

% of (scheduled) accounts with insurance verification completed on-time

% of (scheduled) patients with a self-pay liability

% of administration costs of no-shows

% of invalid diagnosis codes

% of invalid patient demographic information

% of invalid patient insurance information

% of involuntary patient admissions

% of new prescriptions outside regular appointments

% of no-shows at appointments

% of no-shows at follow-up appointments

% of no-shows at intake appointments

% of operating expenses paid from endowment proceeds

% of patient-oriented time

% of patients re-admitted after discharge

% of prescriptions not collected by patients

% of repeat prescriptions outside regular appointments

Accuracy of discharge predictions

Average age of Discharged Not Final Billed (DNFB) accounts

Average case load per physician FTE

Average cycle time of discharge of patients

Average cycle time of medical assessment of patients

Average number of prescriptions per patient

Average patient consult time

Average time from discharge to final bill

Average time per patient

Average waiting time for new patient to be admitted

Costs of no-show appointments (excluded missed revenue)

Dictation turnaround

Follow-up visits per FTE physician

FTE registered nurses per physician

Medicare patients as % of all cases

New patients per full-time-equivalent (FTE) physician

Number of new Patients

Number of patients with medical errors per 1,000 patients

Ratio of FTE NPPs to FTE physicians

Revenue missed due to no-show appointments

Suicide rate among mental health patients

Total number of prescriptions

Total support staff cost per physician

Urinary tract Infection % (ICU)