Software quality assurance

15 KPIs

% of high priority bugs

SUM of (high priority bugs)

% of reported bugs that have been fixed when going live

(fixed bugs) divided by (total bugs reported) * 100

% of unit tests covering software code

Number of bugs per release

Number of critical bugs compared to the total number of bugs

Number of defects found over period of time

Number of defects per function point

Number of defects per line of code

Number of escaped defects

Number of returning bugs

Number of times (corporate) website shows a 404 page

Percentage of bugs found inhouse

QA personnel as % of the number of application developers

[number of QA] percentage of [total number of application developers including QA]

Test coverage % of software specifications

Time taken for completing a test of a software application