% of service requests with 'Delay' status due to unavailability of resources

Help / Support DeskMinimizePercentage

Definition

Percentage of service requests with 'Delay' status due to unavailability of resources.

Formula

Register or log in to view the calculation formula. Sign up or log in.

Tags

delay, resource, Service Request, unavailability

Metadata

Category: Help / Support Desk · Added: May 17, 2026

No ratings yet

Comments (0)

Log in to rate and comment.

Be the first to comment on this KPI.