% on-time service level changes
Definition
This KPI measures the timely completion of 3rd-party service delivery changes as requested by the organization.
Tags
change, request, completion
Metadata
Category: IT Service Levels · Added: May 17, 2026
This KPI measures the timely completion of 3rd-party service delivery changes as requested by the organization.
change, request, completion
Category: IT Service Levels · Added: May 17, 2026