% of changes matched to scheduled changes

USM650 Service Change ManagementMaximizePercentage

Definition

This measure indicates the degree to which Change management is able to successfully interrogate and match new Changes with previously scheduled changes and therefore avoid duplication. Source: <a href='http://www.servicemanagement101.net'>Service Management 101</a>

Formula

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Tags

change, duplication, schedule, management

Metadata

Category: USM650 Service Change Management · Added: May 17, 2026

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