USM650 Service Change Management

% of changes caused by a workaround

% of changes classified as Miscellaneous

% of changes incorrectly classified

% of changes insufficiently resourced

% of changes internal versus external

% of changes matched to scheduled changes

% of changes recorded 'after the fact'

% of changes rejected for reassignment

% of changes subject to schedule adjustment

% of changes that were insufficiently documented

% of changes with associated Proposal Statement