Home / MOF Change Management / % of changes that cause incidents

% of changes that cause incidents

MOF Change ManagementMinimizePercentage

Definition

Number of implemented changes that have caused incidents, relative to all implemented changes within a certain time-period. Prerequisite for measuring this KPI is that incidents are correlated to changes.

Formula

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Use Case / Interpretation

This KPI gives insight in the quality of change delivery.

Tags

change, incident, correlation

Metadata

Category: MOF Change Management · Added: May 17, 2026

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