Metrics & KPIsContact Efficiency
Definition
Shows how efficient a contact is (how much revenue was generated out of a contact). Calculation = (Total Profit, each / Total Contacts, each) / (Total Profit, all / Total Contacts, all)
Tags
efficiency, profit, revenue
Shows how efficient a contact is (how much revenue was generated out of a contact). Calculation = (Total Profit, each / Total Contacts, each) / (Total Profit, all / Total Contacts, all)
efficiency, profit, revenue