VRM Sales

Anticipated Growth Rate, Profit

Attrition or churn

Avg Training Telesales Cost

Campaign / Event Cost Revenue Ratio

Channel Headcount

Channel Management Cost Ratio

Competitive Contract Win Rate

Competitive Contract Win-back Rate

Contact Efficiency

Contract, Average Length

Customer Cost / Income Ratio

Customer Profitability Margin

Customers per Segment

Lost Sales Ratio, Stockout

Net Sales

New Account Rate

Number of Sales

Online Telesales Training

Opportunity success/win rate

Promo Response Rate

Proposal Win Rate

Proposal-to-Contract Conversion Rate

Proposed Solution Rate, New Account

Proposed Solutions per Account

Proposed Solutions Rate

Ratio, Successfully Negotiated Contracts

Request for Quote Rate

Revenue per Contract

Sales & Marketing Cost Ratio

Sales & Marketing Expense

Sales Channel Growth Rate

Sales Coverage

Sales Days Outstanding

Sales per employee

Sales Person Productivity

Sales productivity ratio

Sales Return Ratio

Telesales Compensation

TeleWeb Sales Costs

TeleWeb Sales Ratio

Total Sales

Total Sales, New Products