Home / Customer service / % of customer service requests answered in given time frame

% of customer service requests answered in given time frame

Customer service[None]Percentage

Definition

x % of incoming service requests of customers have to be at least responded to within x hours. or x % of incoming service requests of customers have to be completely answered within x amount of time

Formula

Register or log in to view the calculation formula. Sign up or log in.

Tags

customer, service request, request

Metadata

Category: Customer service · Added: May 17, 2026

No ratings yet
Comments (0)

Log in to rate and comment.

Be the first to comment on this KPI.