Metrics & KPIsEffectiveness of Process Audits
Definition
Effectiveness of any process audit is measured in terms of reduction in number of deviations or non-conformities surfacing at subsequent steps. A well done process audit should result in improved yield at subsequent phases, either in terms of improved quality or reduced cycle time or reduced cost of poor quality. E.g a thorough inline process audit should lead to reduced incoming rejections or line rejections. This is KPI is applicable to all industry types.
Tags
effectiveness, audit, process