Metrics & KPIsNumber of times (corporate) website shows a 404 page
Definition
When a 404 error page of a corporate website is showed more often than a certain target this might indicate navigation issues within the website itself and/or "old" links might still present in the index of search engines and/or web directories. With a high rate of 404 page hits it should be considered to support the "old" links and redirect to the new relevant pages. Note that the message presented on a 404 page can play an important role in helping users navigate. A well-designed 404 page
Tags
user, target, deadline, design, support, website, issue, facility