Metrics & KPIsSales Communication Performance
Definition
This KPI is a measure of the comparative difference between the expected time that Marketing wants Sales Reps to spend presentating particular corporate messages and the actual time a rep spent presenting them. It compares expectation to performance which will point to whether reps are performing expected tasks assigned to them and whether they may need some form or level of training support to better enable them to communicate corporate messaging to prospective clients, since Sales should be a
Tags
investment, communication, performance, marketing, sales, support